Connecticut earns an 'A' in national survey of state digital government
The state was one of 11 to receive the top grade in the Center for Digital Government's 2026 Digital States Survey, up from an "A-" two years earlier, Gov. Ned Lamont's office said.
Connecticut received an "A" in the Center for Digital Government's 2026 Digital States Survey, placing it among 11 states to earn the survey's highest grade, Gov. Ned Lamont's office said Thursday.
The survey, conducted every two years, grades all 50 states on how they use technology to improve public services, increase efficiency and run government operations. Connecticut's grade rose from an "A-" in the 2024 survey.
The state also received an Outstanding Achievement award for leadership. The governor's office said the award recognized how closely the state's technology strategy tracks Lamont's priorities and how well agencies coordinate with one another.
According to the governor's office, the center evaluates states on their support for state priorities, improvements to services and operations, innovation, collaboration, benefits and progress since the previous survey.
"People should be able to get what they need from state government without having to navigate a maze," Lamont said in a statement.
The governor's office tied the grade to a goal Lamont set in his 2019 State of the State address: investing in an all-digital government and designing services from the taxpayer's point of view.
The work is led by the Bureau of Information Technology Solutions within the state Department of Administrative Services, working with other agencies. Recent projects cited by the state include statewide online service portals, cybersecurity improvements and a Responsible AI Framework to guide state employees' use of artificial intelligence.
The awards are scheduled to be presented Sept. 27 at the National Association of State Chief Information Officers' annual conference.
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