Boston offers free help as health insurance open enrollment begins
The city's Mayor's Health Line will help residents sign up for coverage through the Massachusetts Health Connector, which is open for enrollment until Jan. 23, 2027, and plans walk-in help sessions at City Hall.
BOSTON — Boston officials are urging residents to sign up for health insurance through the Massachusetts Health Connector. Open enrollment began Friday and runs through Jan. 23, 2027.
The Boston Public Health Commission said its Mayor's Health Line, a free and confidential service, has staff trained to help people apply for coverage through the state's insurance marketplace. Help is available in English, Spanish, Portuguese, Haitian Creole and Cape Verdean Creole, and through a language line for other languages.
"Access to quality health care should never be subject to the whims of any administration, yet the federal government is making it harder and more confusing for people to get covered," Mayor Michelle Wu said.
The Health Line will hold a walk-in help session at the City Hall Pavilion from noon to 4 p.m. on Nov. 9. The city said a second session is planned for January, with the time not yet set. Residents can also call the Health Line at 617-534-5050 to schedule a phone appointment.
The service is also helping people on MassHealth, the state's Medicaid program, who could lose coverage under federal changes to Medicaid, including new work requirements for some members ages 19 to 64. The city said the changes put hundreds of thousands of Massachusetts residents at risk of losing coverage, including nearly 40,000 in Boston.
Audrey Morse Gasteier, executive director of the Health Connector, said most people who sign up qualify for financial help through the state's ConnectorCare program.
Medicare open enrollment runs from Oct. 15 to Dec. 7. The city's Age Strong Commission has trained counselors to help older and disabled residents with Medicare and can be reached at 617-635-4366.
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