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Connecticut

Connecticut officials warn of home improvement scams ahead of nor'easter

Attorney General William Tong and Consumer Protection Commissioner Bryan Cafferelli urged residents to vet contractors before hiring anyone for storm cleanup or repairs.

Connecticut Attorney General William Tong and state Department of Consumer Protection Commissioner Bryan Cafferelli warned residents to watch for home improvement scams ahead of a nor'easter that officials said could bring flooding, downed trees, power outages and property damage to towns across the state.

After past major storms, Connecticut residents have reported people going door to door, some claiming to work for utility companies, offering to restore electric power, repair roofs, remove trees or do other work for cash, according to the attorney general's office. Utility companies and their authorized contractors always carry identification and will not ask customers for payment, the office said.

Officials said residents should be wary of any contractor who shows up at the door or calls offering services, or who pushes to start storm cleanup or repairs quickly. Warning signs include unusually low prices, offers to work without a contract, promises that homeowner's insurance will cover the job and demands for full payment up front. Reputable contractors tie payments to work completed, the office said.

All home improvement contractors in Connecticut must be registered with the Department of Consumer Protection, and residents can check a contractor's registration through the state's eLicense database. By law, contractors must provide a written contract that describes the work, lists start and end dates and the agreed price, and gives the homeowner an option to cancel before work begins. Any change in the scope of the job requires a change order. Failing to provide a contract that meets those requirements is a crime, and the attorney general's office prosecutes violations of the state's Home Improvement and Home Solicitation Sales acts.

Officials also told residents to ask for and check references, noting that online reviews can be faked, and to search Connecticut Judicial Branch civil and criminal records for lawsuits or pending charges against a contractor.

Residents can report suspected scams to the attorney general's office or the Department of Consumer Protection.

This brief was drafted by AI from a public agency or political press release and published by The New England Signal. Why we use AI for stories like this one.

Connecticut