Home Depot provides $1.235 million in relief to Connecticut customers of bankrupt Wren Kitchens
Attorney General William Tong said Home Depot stepped in at his office's urging to help 286 customers who were left with stalled kitchen remodels when Wren filed for bankruptcy. The company will keep taking requests through Oct. 31.
Home Depot has provided $1.235 million in relief to 286 Connecticut customers left with unfinished kitchen remodels after Wren Kitchens filed for bankruptcy, Connecticut Attorney General William Tong said Monday.
Tong said Home Depot agreed to help at his office's urging after Wren abruptly filed for bankruptcy April 24. Wren had 10 independent showrooms inside Home Depot stores in Stamford, Norwalk, Fairfield, Derby, Waterbury, Trumbull, Waterford, Southington, Wallingford and Enfield. Home Depot did not own Wren, and the showrooms were independently operated, Tong said.
"But many customers found Wren and trusted Wren because of that location," he said.
After the bankruptcy, the attorney general's office received dozens of complaints from customers whose remodeling projects had stalled. Some were left with demolished, unfinished kitchens, and others had paid for products and services they never received, the office said.
According to the attorney general's office, the relief includes $303,000 in credit card chargebacks that customers received after Home Depot helped them file disputes with their card companies, and $932,000 in gift cards or checks for customers who received only part of their Wren orders. Home Depot has also offered 30% off special-order cabinets, 5% off special-order countertops and three years of interest-free financing at the stores that hosted Wren showrooms.
Home Depot will continue to help Connecticut customers through Oct. 31, the office said. People who bought a Wren kitchen at a Home Depot and still need help can request it by emailing [email protected].
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