Hampden prosecutors bring scam-prevention program to Chicopee senior center
Fifteen seniors attended the Hampden district attorney's Education Against Senior Exploitation session at Chicopee's River Mills Center, where a prosecutor warned about spoofed phone numbers and callers posing as government agencies.
Fifteen seniors took part in a scam-prevention session run by the Hampden district attorney's office at the River Mills Center in Chicopee, the office said Wednesday.
The session was part of the office's Education Against Senior Exploitation program, known as EASE, which the office said covers scams, financial exploitation and physical abuse of older residents in Hampden County. It was led by Assistant District Attorney Nina Vivenzio, who handles elder abuse cases.
Vivenzio told the group that scams often arrive by phone call, text message or email, according to the office. One person asked whether a reverse phone number lookup could reveal where a call from a spoofed number originated.
"Spoofed numbers appear on caller ID to be coming from a legitimate source but really aren't," Vivenzio said, adding that publicly available lookup tools "will not show the actual phone data and information behind the call, just the spoofed, fake number."
She said anyone who gets a call from someone claiming to represent a government agency, utility, bank or charity should not give out personal information, and should instead look up the organization's real number through a trusted source and call it directly rather than redialing the number that appeared on the screen.
Agencies such as the IRS, the Social Security Administration and Medicare do not typically call consumers directly about a problem, Vivenzio said.
Attendees also asked whether cellphone numbers can be added to the National Do Not Call Registry. They can, the office said. The registry can be reached at 888-382-1222.
This brief was drafted by AI from a public agency press release and published by The New England Signal. Why we use AI for stories like this one.